Return policy
At TeeZioo, operated by BeeGo LLC, we aim to provide a positive shopping experience for every customer. If you are not satisfied with your purchase, we provide a clear return and refund process as described below.
1. Return Eligibility
Customers may request a return within 30 days from the date the order is delivered.
To qualify for a return, the item must meet the following conditions:
• The item must be unused and in the same condition as when received
• All original tags, labels, and packaging must be included
• The product must not show signs of wear, damage, or alteration
Items returned without prior authorization may not be accepted.
To start a return request, please contact our support team with your order number and reason for the return.
2. Return Shipping
Once a return request is reviewed and approved, we will provide instructions for returning the item.
Customers may be responsible for return shipping costs unless the return is due to:
• A defective product
• An incorrect item shipped by us
Returned products should be packaged securely to avoid damage during transit.
3. Refund Processing
After the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method.
Refund processing typically takes 1–5 business days, depending on your payment provider.
Please note:
• Original shipping charges may not be refundable unless the return is caused by an error on our part
• Processing times may vary depending on the payment provider or bank
4. Exchanges
Currently, TeeZioo does not offer direct product exchanges.
If you would like a different item, we recommend placing a new order and requesting a refund for the returned item according to the policy above.
5. Items That Cannot Be Returned
Some items may not be eligible for return, including:
• Customized or personalized products
• Items marked as final sale
• Products that have been used or damaged after delivery
If you are unsure about eligibility, please contact our support team before initiating a return.
6. Delayed or Missing Refunds
If you have not received your refund after it has been approved, please follow these steps:
-
Verify your bank or payment account again
-
Contact your credit card provider, as processing times may vary
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Allow several business days for the transaction to appear
If the refund is still not visible, please contact our support team for assistance.
7. Contact Information
For questions about returns, refunds, or order issues, please contact:
TeeZioo – Operated by BeeGo LLC
Address
1942 Broadway St, STE 314C
Boulder, CO 80302
United States
Email
support@teezioo.com
Phone
+1 (719) 284-0013