Refund policy
TeeZioo is operated by BeeGo LLC and owned by Vo Duy Linh. We aim to provide customers with a reliable shopping experience and clear refund procedures when issues occur.
This policy explains when refunds may be issued and how the refund process works.
1. Refund Eligibility
To qualify for a refund, returned items must meet the following conditions:
• The item must be unused and in its original condition
• All tags, labels, and packaging must remain intact
• The return request must be submitted within 30 days after delivery
Items that are damaged due to misuse, wear, or handling after delivery may not be eligible for refunds.
Refunds apply only to products purchased directly through TeeZioo.com.
The following items are generally not eligible for refunds:
• Personalized or custom-made products
• Items marked as final sale
2. Refund Processing
After we receive the returned item, it will be inspected to confirm it meets the refund requirements.
If the return is approved, the refund will be issued to the original payment method used during checkout.
A confirmation email will be sent once the refund has been processed.
Typical refund timelines may include:
• Credit or Debit Cards: 5–7 business days depending on the issuing bank
• PayPal: usually processed within 3–5 business days
• Other payment methods: timing depends on the payment provider
3. Missing or Delayed Refunds
If your refund has not appeared within the expected time frame, please consider the following:
-
Review your bank or PayPal account again
-
Contact your payment provider, as additional processing time may apply
-
Allow several business days for the transaction to appear
If the refund still cannot be located, please contact our support team for assistance.
4. Shipping Fee Refunds
If a return occurs because the item received was defective or incorrect, the original shipping cost may also be refunded.
For standard returns where the product is not defective, original shipping charges may not be refundable.
5. Exceptions
Some products are not eligible for refund requests, including:
• Personalized or custom printed items
• Products listed as final sale
• Gift cards or digital products
6. Contact Information
If you have questions about refunds or need assistance with a return request, please contact us:
TeeZioo – Operated by BeeGo LLC
Address
1942 Broadway St, STE 314C
Boulder, CO 80302
United States
Email
support@teezioo.com
Phone
+1 (719) 284-0013
